Returns & Exchanges

At Native Pet, we want you to be completely satisfied with your purchase. If your new gear doesn't fit or meet your expectations, we offer hassle-free returns and exchanges within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Choose between a refund to your original payment method or a store credit, then download and print your prepaid shipping label.

3

Package Your Items

Place the unwashed and unworn items with original tags attached into the original packaging or a secure mailer.

4

Ship and Track

Drop your package off at any authorized shipping location; you will receive a confirmation email once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing